They say that having and maintaining a business a small business for 10 years is a milestone. Many stats reveal that 70-80% of small businesses close in the first 2 years. Dun & Bradstreet claims that of business with fewer than 20 employees, that only 9% of them make it to 10 years. If that is the case than I should feel pretty good about what we have done. In many ways I really do, in many others, I don’t, we still have a long way to go.
In what is the first of 10 posts that will look at our business and industry over the last 10 years, I will start with a reflective look at myself and my company over the last decade.
In May, 2001, after the first Internet bubble came crashing down around us (the first because a second could be coming soon) and our joint venture with Omnicom had come part, I decided to reboot and start another company. It was started with a very simple premise, to create non-traditional marketing tactics for traditional companies, many of whom were not used to thinking of their marketing spend in such a way. Having done it less than 4 months after the failure of the previous one was a combination of taking what I had learned in the rise and decline and applying the learnings before I forgot about them (a habit that has plagued me since childhood) and an intense discomfort with idle time (also an issue for a therapist, not a blog post).
Interference Inc. was started with the help of some donated office space from Steve Harty (of Merkley Newman Harty) and a small mention in the New York Times. It took a few months, but we finally started to get inside some closed doors and had the opportunity to try our hand at being creative for a few brand managers and agency partners who ‘got it.’ At the time there were very few companies in our space. In 2001, we were the only company i can think of that had 'guerrilla marketing' as our key descriptor and part of our tagline. Since then, the idea of being guerrilla is championed by the largest ad agencies and the most buzz-worthy PR firms, but back then, it was unique.
Over the last 10 years we have had the honor of working with some outstanding companies - CNN, GE, Showtime, HBO, Discovery Channel, Netflix, Vogue Magazine, The New York Times, Sony Ericsson, Clorox, Hasbro, Nestle, Listerine, Citigroup, Washington Mutual, Svedka, Malibu Rum, Corbis, NBC, iVillage, Le Tigre, Fila, and about 100 others. We have also done work with some great agencies such as Kaplan Thaler, SS&K, Doner, Fathom Communications, PHD, Kirschenbaum, OMD, and many more, which has been a great learning experience The ability to work with such powerhouse brands and agencies and have them trust us to do creative alternative marketing for them is humbling and inspiring. And there are still many more to work with in the coming years.
Surprisingly, there are a few categories that we have a hard time breaking into, most notably Automotive and Hollywood. Two of which I would have thought would be slam dunks for us and yet we have found very challenging. I have renewed my focus on those and feel we can do amazing things for them if given the chance (Tesla, give me a call!).
In helping to create a new segment and discipline we have certainly had our fair share of hiccups. I have used these as strategic inflection points and just about all of them have taught me a great deal although they were sometimes painful to get through. We have lost clients, shut down cities, delivered less than expected experiences and have used sub-par 3rd party companies that have made us look bad. Luckily these were far and few between and the sucesses were too numerous to count. Yet those hard experiences have made us much better over the years. I believe having gone through it made us who we are today and we are not only exponentially better at executing than when we started 10 years ago, but we are much better advisors to our clients in what to or not to do in the need for attention. Wisdom really does come with experience, it cannot fully be learned in books.
Over the next 9 posts we will get into specific details of how segments have changed and how the marketing landscape has grown since 2001, but the fact that I am still here, still doing something I love, with an amazing set of co-workers and clients, is a testament to how passion can be a strong motivator and how doing something that matters to you is more important than how much you make or how well known you are.