What's all the pandemonium (Score 18)?
Why are the big toy corporations so up in arms about Scrabulous (Double word score: 28)? The New York Times printed an article yesterday about the Scrabulous craze and how Mattel and Hasbro are going after the two Indian brothers who created the on-line version. The two companies are up in arms at what they believe is violation of copyright and they do have a point there, but what I do not like is how they are approaching it.
This reminds me of NBC and then they told YouTube to take off the Lazy Sunday clips from SNL. For once in recent memory SNL had become relevant to a younger audience, in the medium of their choice and instead of embracing that this could get them huge attention and drive viewers to the late night show. As Boing Boing so aptly put it -
NBC's lawyers are beating YouTube with a DMCA stick because the viral
content distributor helped facilitate NBC's biggest viral hit, ever.
Well this time it is Hasbro and Mattel. As the article points out -
To some online marketing experts, Scrabulous represents a turning
point for the board game industry, which has struggled for years to
recreate itself as new generations turned to alternatives like the Xbox
and the GameBoy.
“If you’re Hasbro or Mattel,
it isn’t in your interest to shut this down,” said Matt Mason, a
consultant to the entertainment industry and author of “The Pirate’s
Dilemma: How Youth Culture Is Reinventing Capitalism.”
Protect your product yes and I understand that you are developing your own product (largely on the success of this one), but instead of being the big bad brand that came and shut down what over 3,000,000 users are heavily invested in, try and get on board (pardon the pun). Both companies should be making a deal with the developers. The brothers are making about 25k a month in advertising (Score: 18) on FaceBook and at the least, the companies could work with them to bump those up. But the real win will be selling more board games, helping to develop the future of board game play, both on-line and off-line and most importantly, not pissing off 3 million potential consumers (Score: 13).
The key to playing in this new world of marketing is adapting and being consumer focused, even if on occasion that means giving up some control of your brand and here is one case where the old company is making a long term mistake by trying to get a short term win.